Tokuda Hospital Sofia

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International Department

Acibadem City Clininc Tokuda Hospital International Patients Center
The International Patient Center has been created in order to meet the special needs of international patients. 

As an International Patient Service provider (IPS), we act as a link between physicians and patients, who opt for treatment at our Hospital. 

The mission of the center is to help patients meet their medical needs, whether it is a complete treatment, consultation with the specialist, complex surgery or getting a second medical opinion.


 

 

 

 

Who do we serve?

  • International Insurance & Assistance Companies
  • Patients from EU countries (public insurance)
  • Patients from countries outside the European Union
  • Uninsured (cash) international patients
  • Embassies & Consulates
  • International Corporations in Bulgaria
  • EXPATS

Before Your Care

  • Appointment scheduling
  • Financial information (cost estimated) and counseling
  • Accommodation arrangements
  • Transportation

During Your Care

  • Personal assistance to medical appointments
  • Language interpretation (English; Russian)
  • Assistance during inpatient stay and after discharge
  • Care management (visit during inpatient stay)
  • Equipment and/or home care arrangements (as necessary)
  • Follow-up appointment(s) scheduling
  • Financial counseling

After Your Care

  • Assistance with medical records
  • Assistance with prescriptions
  • Follow-up with clinical and administrative staff
  • Future appointment scheduling

Our center is designed to help the international patients to derive maximum benefit from their stay at the hospital. An international patient coordinators guide the patient throughout the entire process and handles all the details, enabling the patient and his family to concentrate on healing.

We understand the stress associated with illness, particularly when treatment is received outside of one’s home country. Patients will be paired with an international patient coordinator, who serves as a single point of contact before, during and after the patient’s visit. The coordinator advocates for the patient and provides assistance on all aspects.
 

Should you decide on treatment at our Hospital, our International Patient Department will help you to select the right specialist.

Albena Hinova

  • Manager International Department
  • Mob. +359 895 584 336
  • Е-mail: albena.hinova@acibademcityclinic.bg

Vesela Todorova

  • Supervisor International Department
  • T: +359 2 403 4352
  • E-mail: vesela.todorova@acibademcityclinic.bg

Leysan Filipova

  • Expert International Department
  • T: +359 2 403 4352
  • E-mail: leysan.filipova@acibademcityclinic.bg

Elisaveta Despotova

  • Expert International Department
  • T: +359 2 403 4352
  • E-mail: elisaveta.despotova@acibademcityclinic.bg

 

 

See more

Hospital location

51B "Nikola I. Vaptsarov" blvd. (if you drive, the entrance is from "At. Dukov" str.), "Hladilnika" distr., 1407 "Lozenets".

The hospital has a parking lot. The first 30 min. are free of charge, then a fee of 3 bgn/hours applies.

Public transport:
Buses: №88, 120
Shuttle bus: 32

Subway: Getting off at "James Bourchier" station, after that walking through "Lozenets" distr., or tram №10, taking off at "Nikola I. Vaptsarov" stop. or a bus №88, taking ff at "Tokuda Hospital" stop.

Map 

From the Central Railway Station

Bus line №305 getting off at "Romanian embassy" stop
From "Romanian embassy" stop – Bus line №120 getting off at "Tokuda Hospital" stop.
(after the traffic lights at "Atanas Dukov" str.

With a subway, from "Central Railway Station" station, getting off at "James Bourchier" station, after that walking through "Lozenets" distr., or tram №10, taking off at "Nikola I. Vaptsarov" stop. or a bus №88, taking ff at "Tokuda Hospital" stop.